Service
WhatsApp Automation
Reach customers where they already reply — appointment reminders, order updates and campaigns.
Not sure where to start?
Tell us how the process runs today and we will tell you honestly what it would take.
The problem
Customers read WhatsApp and ignore email. But sending reminders and updates one message at a time does not scale, and staff forget.
What we build
We connect your system to WhatsApp so the right message goes out automatically at the right moment — booking confirmations, reminders, order status, payment links and offers to the right customer segment.
What you get
- Appointment and booking confirmations
- Automated reminders before a visit or due date
- Order and delivery status updates
- Segmented campaigns to your customer list
- Payment links and receipts
- Enquiries routed into your CRM
When this makes sense
- Clinics and salons losing revenue to no-shows
- Retail wanting to bring past customers back
- Any business sending updates manually today
Technology we use
What we actually build this on. Final choices depend on what you already run.
- WhatsApp Business API
- Node.js
- Webhooks
Want whatsapp automation for your business?
Tell us what you are trying to fix. We will come back with scope, approach and cost — and say so if this is not the right answer for you.